We hope you pee yourself with excitement upon receipt of your order from Airside Shop. However if you are not happy with your purchase you can exchange it, get a refund or a credit note. Generally speaking if it's our fault you can choose which you'd prefer and if it's not our fault, we will assess returns on a case by case basis. Call or email us to check before sending anything back. But you need to let us know within 30 days of buying the goods cos that's the rules.

Acceptable reasons for returns include wrong sizes or items damaged either in transit or during manufacture. Unacceptable reasons include your mum shrinking a t-shirt by boil washing it, ironing directly onto the design thereby wrecking it or you damaging a print when opening it with sheer excitement (statutory rights not affected).

If you are really bored you can read in-depth mail order regulations here: http://www.dti.gov.uk/ccp/topics1/guide/distsell.htm

Returns address: Airside Shop, c/o GPM,
4 Thorpe Close
Thorpe Way
Banbury
Oxon OX16 4SW
UK

Please note that we do not pay for return postage and when you do send anything back to us retain proof of posting from your postal service so that you may trace the package if we do not receive it. We are not responsible for returned items that fail to reach us. Refunds can take up to 30 days to complete once we receive your returned goods.